As an added security feature to protect your account and wallets, we will notify you whenever you attempt to access your account from an IP address that you have not accessed your account from before.


When you receive this email, it is important to click the enclosed link to authorize this IP address from the same device, same Internet browser, and same network that you were using when you received the initial request to authorize the IP address. If these conditions do not exist, you will receive the error "Please verify from the same location and device as where you attempted to login. Please contact support if you continue to have issues."


If you frequently access your account from multiple networks (for example, if you are accessing from your mobile device using cellular networks or Wi-Fi hotspots), you might want to consider using a VPN to manage your connection to your account.