BitGo Wallet General Information

How do I see a transaction history for a wallet?
On the BitGo dashboard, click on the name of the wallet for which you’d like to see the transaction history. You will then be taken to a page that shows the...
Fri, 7 Jul, 2017 at 6:47 PM
How do I delete a wallet?
You can only delete a wallet that has a zero balance.  On the BitGo dashboard, click on the name of the wallet you’d like to delete. You will then be t...
Thu, 9 Nov, 2017 at 1:52 PM
Why is my transaction still PENDING?
Why transactions are marked as pending:   If transactions have less than one confirmation from the Bitcoin network, they are marked as pending. ...
Fri, 7 Jul, 2017 at 6:47 PM
Error 400: Insufficient Funds
If you are getting a 400: Insufficient Funds error even though you are certain that you have sufficient funds in your wallet to cover the transaction amount...
Tue, 25 Sep, 2018 at 10:23 AM
Funding Your BitGo Wallet
BitGo is solely a secure wallet provider and the safest place to store your Bitcoin, with a BitGo wallet you will have the benefit of: Multi-Signature ...
Fri, 7 Jul, 2017 at 6:47 PM
How do I create a wallet?
First, login to your account and then you’ll see a page with a button called “Create a Wallet”. When you click that, you’ll walk through a three-step proces...
Fri, 7 Jul, 2017 at 6:47 PM
Be aware of phishing scams and malware
Phishing scams have unfortunately become part of life on the Internet. These scammers may try to pose as BitGo, and we have seen instances where phishers cr...
Mon, 23 Oct, 2017 at 8:48 AM
Why am I unable to select Ripple or Ethereum wallets in my list of currencies?
XRP and ETH currencies are only available for customers with BitGo business accounts. Please click here to find out more about our business account ...
Thu, 9 Nov, 2017 at 9:56 AM
I will be managing cryptocurrencies for thousands of users. Can I create that many wallets with BitGo?
It is our strong recommendation to implement a pooled wallet setup, sometimes referred to as an "omnibus wallet". While it is possible to create t...
Tue, 15 May, 2018 at 3:39 PM
I created a V1 wallet that manages coins for many customers; how can I migrate that wallet to V2?
We’ve had a lot of requests recently to guide our users in the migration of customer v1 BTC wallet addresses to new addresses for v2 BTC wallets. Here is ou...
Wed, 25 Apr, 2018 at 3:51 PM